Entry Ticket to Meryal Water Park

• Meryal Water Park admission.
• Meryal Beach admission.

• Everyday Except Monday
• From 10:00 a.m. till 05:00 p.m.

• You can’t use the ticket twice, which means you can’t leave the water park and enter it again with the same ticket.
• Children under the age of 18 have to be accompanied by an adult with a valid ticket.
• Children under 1.2 meters can use junior tickets to enter the water park.
• You have to bring a photo of your ID or passport.
• You have to wear these materials only while using the pools and slides, such as nylon and lycra.
• You can’t wear any of the following, such as underwear, transparent, exposing, or non-swim attire, because you may be asked to change them into appropriate swimwear.
• Locker rental is available with extra fees to store your valuable items.
• You have to take a shower before participating in any activities.
• You are not permitted to bring food and beverages from outside, but in cases of medical purposes, infants, or any other special dietary food, please put it in non-glass containers.
• Alcoholic drinks are prohibited inside the Meryal Waterpark.
• You can’t bring any weapons of any kind or any glass items with sharp edges.
• Smoking is not allowed inside the park, not even electronic cigarettes.
• You have to know that there are many behaviours that the park can’t accept, such as the following:
  - Rude behaviour.
  - Illegal or immoral behaviour.
  - Queue jumping.
  - Fighting or using abusive and bad words.
• Pets are not allowed to enter except service animals in special cases; that will be determined by the team at Meryal Waterpark, but you have to know that you can’t take your service animal to rides, pools, rivers, or the ocean.
• While in the park, you are not permitted to offer or sell products or services or present any item.
• You have to get written approval to be able to photograph, videotape, or record anything at the water park for any commercial purposes.
• There are a lot of things that are strictly not allowed to be in the water park, such as:
  - Coolers, suitcases, and bags with wheels.
  - Two-wheeled, self-balancing electric vehicles such as Segway.
  - Recreational devices such as remote-controlled drones, toys, scooters, inline skates, skateboards, or shoes with built-in wheels.
  - Personal flotation devices or swimming equipment.
• You also can’t smoke, eat, or drink while you are on the slides or doing any activity.

Ootlah's Policy:

• Full payment in advance.
• Amendments are subject to availability.
• All activities are done with the client's permission. Ootlah will not be responsible for any injury or misplaced items on board.

Refund Policy:

• Full refunds will be provided for cancellations made at least 24 hours prior to the scheduled activity.
• No refunds will be issued for same-day bookings, except under the following circumstances:
  • In case of weather conditions that prevent the activity from taking place.
  • If no slots are available.

No Show Policy:

• Clients who fail to show up for their booked time, slot will be charged the full amount of the activity.

Rescheduling Policy:

• Clients can reschedule their activity by notifying us at least 24 hours before the scheduled trip time, subject to availability.